Fix a FiveSpoof install that is not working
Start with one console command.
On this page
Start here
Type fivespoof in the server console. A healthy server prints one line, and anything wrong comes with a line above it:
[fivespoof] configured: yes, waiting reports: 0, last answer: 12 s agoIf the command is unknown, the resource is not running: check that the folder is named fivespoof and that it is started.
Console messages
This server is not linked to an account yet
Run the connect command from Install in your account in the server console. No restart is needed.
The link code is not complete
Copy the whole command again with the copy button. The code is 24 characters.
This link code has been used or has run out
A connect command works once within 48 hours. Press New connect command in Install and run the new one.
This license is bound to another address
Your FiveSpoof key belongs to the server's IP address. If you moved the server, press Change server IP in Install and run the new command there. If you did not, the key was copied: press New connect command and run it on your own server, and the copy stops working.
This license ran on two servers at once and is paused
Usually a test server cloned from the live one. Remove the fivespoof folder from the server that should not have it, press New connect command and run it on the server you want protected.
FiveSpoof does not accept this server's keys
A new connect command was made, or the server was deleted from your account. Press New connect command and run it.
This server's clock is off
A request more than a few minutes off is rejected. On Linux run timedatectl set-ntp true. On Windows switch on Set time automatically and press Sync now.
Could not reach FiveSpoof or last answer: never
Your server cannot reach FiveSpoof over HTTPS. Test it on the server machine:
curl -i https://api.fivespoof.com/v1/healthStatus 200 means the connection works, so restart the resource. No answer means a firewall blocks port 443. Bans already in place stay in force while the connection is down. See the service status.
waiting reports stays above zero
Ban reports wait on your server until the connection returns, so nothing is lost. If the number never goes down, see Could not reach FiveSpoof.
Account messages
My account says Waiting for your server to link
Run fivespoof in the server console and look up the reason it names above.
My account says Offline
The server has not been heard from for 15 minutes, so the game server is off or the resource stopped. Start it again.
My account asks me to sign in again
Changes that affect protection need a sign in from the last hour. You come back to the same page.
Players and Discord
A banned player came back and was not banned
- They were banned before FiveSpoof was on your server. Ban them once more while the server runs.
- The switch says Watching, which bans nobody. Switch to Banning, which needs a plan.
- The ban never reached FiveSpoof, because it came from a tool missing from the install guide's list, or txAdmin made it while the game server was stopped. Report it from your script, or ban again while the server runs.
- FiveSpoof was not sure, so it let the player in and marked them as Suspicious in Cases.
A player was banned and should not have been
Find the case by the code the player saw and press Unban. The admin guide has the steps.
A player was removed a few seconds after joining
They most likely opened NUI DevTools, a tool cheaters use. For your own staff, find the case by the code and press They are fine. More in the admin guide.
Nothing arrives in Discord
On Watching nobody is banned, so only the weekly summary is posted. If the webhook was deleted, Settings says so under Discord alerts: paste a new one.